Delete Your Hob Account

You can delete your Hob account and its associated household data at any time. Deletion is permanent.

Request deletion by email

If you no longer have access to the app, email support@gethob.app from the address associated with your account with the subject line “Account Deletion Request”. We will verify your identity and process the deletion within 30 days, and send you a confirmation when it is complete.

What is deleted

Account deletion is performed by the household admin and removes the entire household and all of its data — your profile, authentication credentials, and the household’s personal data, including grocery lists, tasks, calendar entries, and preferences. Deletion is permanent.

Removing an individual member: To remove one person without deleting the household, use Family → Member management in the app. Their contributions to shared household data (such as shared lists and calendar events) remain part of the household.

What may be retained

We may retain limited records where required by law — for example, records of parental consent required under children’s privacy regulations, and security audit logs. Retained records are kept only as long as legally required and are not used for any other purpose.